CHICAGO (CBS) – A man from the southern suburbs is recovering from several sleepless nights after more than $ 100,000 suddenly disappeared from his PayPal account.
The money is back where it should now. But Morning Insider Lauren Victory found the mystery remains: Why did all that money disappear in the first place?
YoungLA stylist Jerdani Kraja donned new clothes for CBS 2 cameras. He was due to debut on Instagram this week at the 419,000 people following his company account.
Instead, the influencer was too distracted, recording several videos of his frustration battling the online banking platform PayPal and posting them on his personal page.
A whopping $ 103,000 was removed from Kraja’s PayPal account within an hour through a series of transactions. The charges were currency conversion fees deducted by PayPal.
The 32 transactions in question involved exchanging US dollars for foreign currencies such as Russian rubles, and back. For example, at one point, about $ 114,000 was returned as just $ 106,000, due to that currency conversion fee.
“They drained 8,000 in that conversion, and then they drained 6,000 in that conversion, and then they drained 3,000 in that conversion,” Kraja said, pointing to his laptop screen showing his account. “It makes no sense. No money was withdrawn. No money was stolen or taken.”
Tens of thousands have seen Kraja’s angry posts on Instagram, which include snippets of her conversations with PayPal customer service representatives.
Why did you decide to record those videos?
“I couldn’t believe this was happening to me, and I thought no one would believe this story,” he said.
In a recording shared with CBS 2, you can hear someone tell Kraja that he is probably out of luck. So, PayPal called him on Tuesday night to offer him his money back, but on Wednesday morning the refund hadn’t happened yet.
It had been six days since the money disappeared. Kraja said she hadn’t slept well.
During the CBS 2 interview with Kraja, a PayPal representative called us and promised again to refund the $ 100,000 in fees.
“Look at this: the money is back in my account,” he said, a few hours after we were done.
So what happened? Sources say this was not the job of a hacker, but someone close to the social media influencer.
He says it’s impossible.
Kraja has also filed complaints to the police and the FBI, but it is currently unknown who caused those massive currency conversion fees to be triggered.
In a statement, PayPal said:
“Our top priority is to ensure the safety and security of our customers’ money. PayPal takes this responsibility very seriously and we go to great lengths to prevent the misuse of our services. PayPal has worked in good faith to waive any exchange fees. evaluates and returned the full amount to the account. Our customer service teams are always available to help resolve issues and we strive to do the right thing for our customers in these situations. “